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SportKompas

Privacy Statement

For SportaMundi vzw (hereinafter referred to as "SPORTAMUNDI", "we" or "us") your privacy and that of your sporters is essential. This privacy statement (hereafter referred to as "Privacy Statement") applies to, among other things, (i) our websites www.sportkompas.be, app.sportkompas.be and app.sportamundi.com (hereafter referred to as “Website”) and (ii) all relations between SPORTAMUNDI and its customers and partners.

SPORTAMUNDI wants to emphasize that it always tries to act in accordance with the GDPR legislation. This Privacy Statement contains, among other things, information about the personal data that SPORTAMUNDI collects, as well as about the way in which SPORTAMUNDI uses and processes this personal data.

Visiting the Website, creating an account, and creating a demo account with a view to using the demo of SPORTAMUNDI implies your explicit approval (by means of communication of your personal data or opt-in) of the Privacy Statement and thus the way we collect, use and process your personal data. Please read this Privacy Statement in conjunction with the SPORTAMUNDI cookie policy.  

Types of personal data

SPORTAMUNDI can collect and process the following data about users: name, first name, organization, address, e-mail address, telephone number (fixed / mobile), user name, password. SPORTAMUNDI can collect and process the following data about the persons (sporters): name, first name, gender, date of birth and results of the products used (SportKompas, HAN beweegtest). SPORTAMUNDI also automatically collects anonymous information regarding the use you make of the Website and the services of SPORTAMUNDI via the Platform and/or the App. For example, SPORTAMUNDI will, for example, automatically log which parts you visit from the Website, the Platform and/or the App, which web browser you use, which website you visited when you got access to the Website, as well as your IP address. . We can not identify you on the basis of this data, but it allows SPORTAMUNDI to compile statistics regarding the use of the Website, the Platform and/or the App, as well as to send more targeted communication.  

Ways of collecting personal data

The user data is collected at resp. in the context of:

  • Creating a (demo) account
  • A collaboration with SPORTAMUNDI
  • Visit of the Website
  • The use you make of the services of SPORTAMUNDI through the Platform and/or the App, whether or not via a mobile device
  • Registering for the newsletter (whether or not via the Website)
  • Verification of your identity (eg when you call on the SPORTAMUNDI customer service or recover your password)
  • Correspondence to and from SPORTAMUNDI
  • Communicating to SPORTAMUNDI ideas about the improvement of the services, the Platform and/or the App

The personal data collected by SPORTAMUNDI are thus expressly and voluntarily provided by you.

The data of the sporters are collected at resp. in the context of:

  • Taking a test (SportKompas, HAN beweegtest)
  • Verification of the identity of an sporter
  • Downloading a report for the sporter as a result of a test
  • Reporting on the sporter(s) within the organization of the user
  • The anonymous reporting to public institutions (government, school)
  • The data of the sporters collected by SPORTAMUNDI are provided by one or more of the users of your organization under the responsibility of the Account Admin.

Use of personal data

SPORTAMUNDI can use your user data for:

  • The creation of a (demo-) account and the confirmation thereof
  • Providing the services of SPORTAMUNDI through the Platform and/or the App
  • The execution of an agreement with SPORTAMUNDI
  • Providing support
  • Sending targeted information and updates
  • Sending invoices and the collection of payments
  • Optimizing the quality, management and content of the Website, the Platform and/or the App
  • Statistical purposes
  • Carrying out customer satisfaction surveys and other surveys

SPORTAMUNDI can use the data of the sporters for:

  • Providing the services of SPORTAMUNDI through the Platform and/or the App
  • The execution of an agreement with SPORTAMUNDI
  • Optimizing the quality, management and content of the Platform and/or the App
  • Statistical purposes
  • Conducting surveys

Disclosure of personal data to third parties

SPORTAMUNDI will not disclose your personal information to third parties unless it is necessary for the provision of the services of SPORTAMUNDI and the optimization thereof (such as but not limited to maintenance works, payment processing, database management). If it is necessary for SPORTAMUNDI to disclose your personal information to third parties in this context, the third party in question is obliged to use your personal data in accordance with the provisions of this Privacy Statement. Notwithstanding the foregoing, it is possible that SPORTAMUNDI may disclose your personal data to the competent authorities (i) if SPORTAMUNDI is obliged to do so by law or in the context of juridical or future court proceedings and (ii) for indemnification and defense of our rights. In all other cases SPORTAMUNDI will not pass on your personal data to third parties, unless it has (i) obtained your permission and (ii) has concluded a data processing agreement with the third party concerned, which contains the necessary guarantees regarding confidentiality and privacy your personal data.  

Storage of personal data  

Unless a longer retention period is required or justified (i) by law or (ii) by compliance with another legal obligation, SPORTAMUNDI will only keep your personal data for the period necessary for the achievement and fulfillment of the goals, such as described in the Privacy Statement under 'use of personal data'.  

Your privacy rights

If you wish to appeal to your privacy rights, as set out below, please contact us via info@sportkompas.be:

  • Right to access the personal data that SPORTAMUNDI may have about you;
  • Right to rectification, completion or update of your personal data;
  • Right to delete your personal data ('right to be forgotten');
  • Right to a limitation of the processing of your personal data;
  • Right to transfer your personal data;
  • Right of objection / opposition to the processing of your personal data.   In principle, you can exercise these rights free of charge via e-mail. You can also use your account to update, change and/or verify your personal details - which you had to provide when you created your (demo) account. If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking on the "unsubscribe" button, as provided for in each SPORTAMUNDI newsletter.

Protection of personal data  

SPORTAMUNDI is committing to take reasonable, physical, technological and organizational precautions in order to prevent (i) unauthorized access to your personal data, as well as (ii) loss, misuse or alteration of your personal data. SPORTAMUNDI will store all personal data it has collected in the cloud (with data center(s) within the EU). Notwithstanding the security policy of SPORTAMUNDI, the controls it carries out and the actions it imposes in this context, an infallible level of security can not be guaranteed. No method of transfer or retransmission via the Internet nor any method of electronic storage is 100% secure, so SPORTAMUNDI can not guarantee absolute security in this context. Finally, the security of your (demo) account will also depend on the confidentiality of your password to gain access to the Platform and/or the App. SPORTAMUNDI will never ask for your password, so you are not obliged to communicate this yourself. If you have nevertheless communicated your password to a third party - for example because this third party has suggested to offer additional services - this third party will gain access to your (demo) account and your personal data via your password. In that case you are personally responsible for the actions that are taken by the use made of your (demo) account. SPORTAMUNDI strongly advises you to immediately change your password and contact us in case you assume that someone has gained access to your (demo) account.  

Cross-border processing of personal data

Any transfer of personal data outside the European Economic Area (EEA) to a recipient who is domiciled or established in a country that is not covered by an adequacy decision, issued by the European Commission, will be governed by provisions of a data transfer agreement, which includes (i) the standard contractual clauses, as stipulated in the 'Decision of the European Commission of 5 February 2010 (Decision 2010/87 / EC)', or (ii) any other mechanism under the privacy legislation or any other regulation concerning the processing of personal data.  

Update of Privacy Statement

SPORTAMUNDI is entitled to update this Privacy Statement by posting a new version on the Website. In this context, it is highly recommended to regularly consult the Website and the relevant page on which the Privacy Statement is displayed to ensure that you are aware of any changes.  

Other websites

The Website may contain hyperlinks to other websites. In no event is SPORTAMUNDI responsible for the privacy policy or privacy practices of any third party.   

Complaints

If you have complaints regarding the way SPORTAMUNDI collects, uses and/or processes your personal data, you can submit a complaint to the Privacy Commission.  

Contact SPORTAMUNDI

If you have questions about the Privacy Statement or how SPORTAMUNDI collects, uses or processes your personal data, please contact us:

  • By e-mail: info@sportkompas.be or
  • By post: vzw SPORTAMUNDI, Gaver 13, 9830 Sint-Martens-Latem (Belgium)